Privacy Policy

Last updated: January 2026

SuperVision Services Limited ("we", "us", "our") is committed to protecting your privacy. This policy sets out how we handle your personal information in accordance with the New Zealand Privacy Act 2020.

1. Information We Collect

We may collect personal information such as your name, email address, phone number, and business details when you request a service, contact us via our website, or engage with our team.

2. How We Use Your Information

We use your information to:

  • Provide thermal imaging and maintenance services.
  • Communicate with you regarding quotes, reports, and invoices.
  • Directly market our services to you (you may opt-out at any time).
  • Comply with legal obligations under NZ law.

3. Information Sharing

We do not sell your personal information. We may share your information with trusted third-party service providers (e.g., cloud storage, accounting software) who assist us in operating our business. These parties are required to protect your data in accordance with the Privacy Act.

4. Data Security

We take reasonable steps to ensure your personal information is secure from unauthorised access, loss, or misuse. This includes using secure digital storage and restricting access to authorised personnel only.

5. Your Rights

Under the Privacy Act 2020, you have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at info@supervision.co.nz.